Support & services Jun 20, 2022

Q1: will you send someone to my home for measurement?

For personal use, measurement instructions will be provided for your reference. Please find details from this page: survey guide.

Q2: Do you provide installation services in BALOM?

Yes, we provide three installation service options: local installation service, BALOM team installation service and DIY guidance video. For details, see our installation page.

Q3:What is the after-sales warranty process? What information is needed?

Provide contract number / problem description / problem photo / drawing mark.

Please email the following after-sales email:


Q4:Product warranty period?

please check our Warranty page for more data information.

  • Share To:
  • linkedin
  • Pinterest
  • Instagram
  • YouTube

Leave A Message

Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.