Q1: will you send someone to my home for measurement?
For personal use, measurement instructions will be provided for your reference. Please find details from this page: survey guide.
Q2: Do you provide installation services in BALOM?
Yes, we provide three installation service options: local installation service, BALOM team installation service and DIY guidance video. For details, see our installation page.
Q3:What is the after-sales warranty process? What information is needed?
Provide contract number / problem description / problem photo / drawing mark.
Please email the following after-sales email:
admin@balomhouse.com
Q4:Product warranty period?
please check our Warranty page for more data information.