Q1: will you send someone to my home for measurement?

For personal use, measurement instructions will be provided for your reference. Please find details from this page: survey guide.

Q2: Do you provide installation services in BALOM?

Yes, we provide three installation service options: local installation service, BALOM team installation service and DIY guidance video. For details, see our installation page.

Q3:What is the after-sales warranty process? What information is needed?

Provide contract number / problem description / problem photo / drawing mark.

Please email the following after-sales email:

admin@balomhouse.com

Q4:Product warranty period?

please check our Warranty page for more data information.